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Welcome To Our Training Center!

Your Go-To Resource For Learning Cool Running Software!

Watch Tutorial Videos On:

General Settings

Customer Management

Route Management

Delivery App (CR Driver)

Cool Portal - Online Ordering

General Settings

Operations & Admin Overview

5 Videos - 28:04 Minutes

Includes Explanatory Videos on The Operations Tab & The Admin Tab Which includes Admin Settings, Objects, Data Warehouse & Security.

Activating New Users & Delivery Apps

3 Videos - 17:49 Minutes

Includes Tutorial Videos For Downloading The Delivery App (Cool Running Driver) on The IOS App Store & Google Play Store & Adding New Users From Within Cool Running Software.

Products & Surcharges

5 Videos - 32:37 Minutes

Includes Both Explanatory & Tutorial Videos on Product Batch Codes, Tier Pricing, Assigning Surcharges, Child Products & Adding New Products Within Cool Running Software.

Sales Tax - Setting Tax Area & Rate

1 Video - 5:40 Minutes

Includes Explanatory & Tutorial Video on Setting up Tax Rates For Delivery Locations & How To Set Up Tax Areas Within Cool Running Software.

Merchandisers (Ice Boxes) & Vehicles

4 Videos - 23:12 Minutes

Includes Explanatory Videos & Tutorial Videos on Adding New Vehicles, Loading Trucks, Tracking Merchandisers & How To Use Volume Sensors Within Cool Running Software.

Customer Management Features

Customer List & Delivery Locations

10 Videos - 56:14 Minutes

Includes Explanatory Videos & Tutorial Videos on Managing Your Customer List & Delivery Locations, Covering Everything From Adding Locations, Setting up Payment Options & Creating Driver Tasks Within Cool Running Software.

Order & Service Call Entry

7 Videos - 29:32 Minutes

Includes Explanatory Videos & Tutorial Videos on Adding & Editing Service Calls & Order Types Such as Prepaid Orders, Hot Shot Orders & Orders With Pre Determined Items Within The Cool Running Software.

Sales Entry & Maintenance

2 Videos - 14:52 Minutes

Includes Explanatory Videos & Tutorial Videos On Entering & Editing Sales Before Being Sent to Your Accounting Software, While Also Covering Invoicing Your Customers Within Cool Running Software.

Route Management Features

Route Builder Overview

19 Videos - 1:15:46 Hours

Includes Explanatory Videos & Tutorial Videos On Everything That Has To Do With Planning, Creating & Adjusting Your Delivery Routes From Within The Route Builder Feature in Cool Running Software.

Schedule Manager & Route Templates

4 Videos - 18:15 Minutes

Includes Explanatory Videos & Tutorial Videos on Using The Schedule Manager Tool Including Route Templates, Adding & Removing Delivery Locations From a Schedule & Deactivating Schedules in Cool Running Software.

RouteVision Oveview

1 Video - 8:38 Minutes

Includes a Complete Overview of the RouteVision Feature In Cool Running Software With Explanations of Each Mode, Map View & Filters to View Different Order Types As Well as Its Relationship With The Route Builder Feature.

Delivery App (CR Driver)

Cool Running Driver Features

18 Videos - 1:45:35 Hours

Includes Explanatory Videos & Tutorial Videos on all of the Features Within the Cool Running Driver App Including Videos on How To Install The App To Your Devices. 

Cool Portal (Online Ordering)

Cool Portal: Office Series

6 Videos - 21:05 Minutes

Includes tutorial videos on setting up your Cool Portal dashboard, managing orders and support requests, tracking customer registrations, and how orders flow from the portal into CRS and RouteBuilder.

Cool Portal: Customer Series

1 Video - 6:35 Minutes

Includes tutorial videos showing how your customers sign up, gt verified claim their stores, place orders, track delivery status, and submit support requests through the Cool Portal.