Privacy Policy

CoolRunningSoftware.com has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the CoolRunningSoftware.com web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information
We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, of each user within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers and users ("Users") can opt out of providing this additional information by not entering it when asked. Users can update or remove their personal information at any time by logging into the Website and editing their Personal Information within the Admin portion of the website. Users can view their updated profile to confirm their edits have been made.

CoolRunningSoftware.com uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact Users to further discuss interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Users may be invited to receive an email newsletter by providing an email address. Users email addresses and any personal customer information will not be distributed or shared with third parties. Users can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@coolrunningsoftware.com. We may also email information regarding updates to the Service or company, and we may also periodically distribute send a Customer Newsletter, either in print or electronic format. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing support@coolrunningsoftware.com at the time it is distributed.

Users of the Service will be using the Site to host data and information ("Data"). CoolRunningSoftware.com will not review, share, distribute, print, or reference any such Data except as provided in the CoolRunningSoftware.com Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

CoolRunningSoftware.com may also collect certain information from visitors to and Users of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies
When you interact with the CoolRunningSoftware.com Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

CoolRunningSoftware.com uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows CoolRunningSoftware.com to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the CoolRunningSoftware.com application. CoolRunningSoftware.com uses persistent cookies, that only CoolRunningSoftware.com can read and use, to identify the fact that you are a CoolRunningSoftware.com User or prior CoolRunningSoftware.com Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of CoolRunningSoftware.com is used only to provide us with information on site usage and is not shared with any other third parties.

Third-Party Sites
The Site contains links to other web sites. CoolRunningSoftware.com is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Users who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. CoolRunningSoftware.com also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, CoolRunningSoftware.com provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

Opt-Out Policy
CoolRunningSoftware.com offers its Users a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to support@coolrunningsoftware.com.

Correcting and Updating Your Information
If customers need to update or change registration information they may do so by editing the user or organization record. To update a User Profile, log on to CoolRunningSoftware.com and select Admin and Manage My Information to add or update information. To update Organization's data, log on to CoolRunningSoftware.com and select Admin. To discontinue the Service and to have data returned, email support@coolrunningsoftware.com or call 440-235-8411. CoolRunningSoftware.com will respond to your correction or update request within at most 30 days from the date of your request.

Additional Information
Questions regarding this Statement or the practices of this Site should be directed to CoolRunningSoftware.com's Security Administrator by e-mailing such questions to security@coolrunningsoftware.com or by regular mail addressed to