The Roots of Cool Running Software
Cool Running Software was founded by
Tony Dickson of Olmsted Ice and their strategic business partner
Matt Walker,
a software architect in the Greater Cleveland area.
Before the creation of
Cool Running Software, Olmsted Ice was using a "Triple Entry" system:
- Entry #1: Driver makes a paper ticket when they make a delivery.
- Entry #2: Tickets come back to the office and the route manager enters information about the delivery.
- Entry #3: Office personnel enter Tickets into accounting system.
This process was flawed with various points of failure, an abundance of possible data entry errors and inefficiency.
For years we wanted to create a system that would
eliminate these issues and reduce the time necessary to manually enter delivery tickets.
In 2003, we created the first component of our
Cool Running Software suite, known as
Cool Running Manager.
With the help of Matt Walker, we mapped and flowcharted our entire business from Equipment to Route Management to Receipt entry.
Now, Olmsted Ice and many other ice companies enjoy a "Single Entry" system that
removes receipt errors and
saves on bookkeeping and routing expenses.
Customers of the
Cool Running Software suite of applications have only one regret
after installing our products, and that is that they
wish they made the move sooner!
The Founders of Cool Running Software
Tony Dickson and the rest of the Dickson Family (Norm, Ted and Tom) have owned and operated Olmsted Ice since 1979.
Tony is a graduate of Cleveland State University and has been the
operations manager for Olmsted Ice for over 15 years. He has brougt his
extensive experience in the ice business to the creation of
Cool Running Software.
When the software was created, Tony was responsible for
creative design of the handheld and office systems by flow charting
all the daily operations of the ice business.
Tony is responsible for all sales and training of
Cool Running Software.
From the time a customer purchases the software, Tony is available for
any and all questions pertaining to its daily use.
Matt Walker is a systems architect and programmer from Solon, Ohio. Matt became a strategic partner of the
Cool Running Software team in
2004 and has been a valuable assent in providing excellent innovation and support in the creation of the
Cool Running Software.
Matt brings SAP/R3 Corporate Enterprise software experience. He specialized in configuration of purchasing process and related inventory management
and invoicing processes, and covered training of these strategic areas. Matt also has 8 years of Corporate Network administration supporting network servers
and Wide Area Networks.
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